Working with Switchback has been an absolute game-changer for our email marketing. From day one, the team felt like an extension of our in-house marketing department rather than an outside partner. They took the time to deeply understand our brand, our goals, and our voice — and they’ve consistently delivered thoughtful, beautifully designed campaigns that drive real results.
One of the things that initially drew us to Switchback was their combination of strategic expertise and creative execution. We didn’t just want someone to send emails for us; we wanted a partner who could help us think bigger, refine our messaging, and ultimately strengthen our connection with our audience.
Having the flexibility to run our own program while also leaning on their professional management and insights has been incredibly valuable. It’s given us the best of both worlds: control when we want it, and expert support when we need it.
We truly feel like we have a partner who is invested in our success — and that makes all the difference.