What Our Clients Say
Real results. Real voices. Real growth.
At Switchback Email, we don’t just create emails—we help property managers grow their bookings, build guest loyalty, and maximize revenue. But don’t just take our word for it. Here’s what our clients in the vacation rental industry have to say.
Mountain Laurel Chalets
Switchback takes the stress out of email marketing. Their team created custom, branded templates for Mountain Laurel Chalets that make it easy for me to build and send beautiful weekly emails myself. Ryan and his team are detailed, proactive, and truly engaged; they even meet with me monthly to review our campaigns, refine our approach, and help us dial in our marketing even more. I can’t recommend them enough!
Midgett Realty
Before the inception of Switchback, we had the pleasure of working with Ryan in the email marketing space, where he quickly became a trusted part of our team. When Switchback opened, we jumped at the chance to work with him again and I would say it is easily one of the best decisions we could have made. When you work with the team at Switchback, you are getting a full package deal. They bring together both sides of the process that are equally as important—mastering the technical build and send while also delivering creative design that is both engaging and on-point aesthetically. With their finger on the pulse of the vacation rental industry, they act like an extension of your team—bringing fresh, innovative ideas and a genuine investment in your success. Where other vendors fell short, their service steps in and fills every gap flawlessly.
Hobbs Realty
Ryan at Switchback consistently turns our data and ideas into strategies that deliver real, measurable success. His creative campaigns connect with our audience in fresh and powerful ways—he’s super smart and a trusted part of our team.
Koloa Kai
If you want to be in the email game, you should really be with people who do it the best. In my opinion, Switchback does it better than anybody I’ve ever seen.
Moving Mountains
Working with Switchback has been an absolute game-changer for our email marketing. From day one, the team felt like an extension of our in-house marketing department rather than an outside partner. They took the time to deeply understand our brand, our goals, and our voice — and they’ve consistently delivered thoughtful, beautifully designed campaigns that drive real results.
One of the things that initially drew us to Switchback was their combination of strategic expertise and creative execution. We didn’t just want someone to send emails for us; we wanted a partner who could help us think bigger, refine our messaging, and ultimately strengthen our connection with our audience.
Having the flexibility to run our own program while also leaning on their professional management and insights has been incredibly valuable. It’s given us the best of both worlds: control when we want it, and expert support when we need it.
We truly feel like we have a partner who is invested in our success — and that makes all the difference.