Partnering with Switchback Email Marketing has truly been a game changer for Sanders Beach Rentals. Since bringing them on, we’ve seen significant growth in subscribers, stronger engagement, and a clear increase in ROI coming directly from our email efforts.
Ryan and Alicia have gone above and beyond to customize our platform, both internally and outward-facing, in ways that actually fit our business (and our branding… which matters a lot to us). Ryan, especially, has invested an incredible amount of time teaching, guiding, and walking alongside me as I learned the system. He didn’t just “turn things on” and walk away; he empowered me to truly understand and use the platform at a deeper level. And yes, Ryan, thank you for all of those sidebar Google Meets with me. They did not go unnoticed.
Alicia’s work on email customization has been just as impressive. We are very particular about our brand design, and she not only respected that, she elevated it. She took our existing designs and added an extra layer of creativity and polish that has kept users engaged and ultimately helped drive larger bookings. (One day I’ll impress her by having all my thoughts together before the day we send an email… but today is not that day.)
We already knew how to design emails and were doing that on our own, but bringing on Switchback opened our eyes to what was possible beyond the basics. Their knowledge, strategy, and ability to push things further have completely changed how we approach email marketing.
Most importantly, Switchback truly listens. They don’t take over, they partner. They align with our wants and needs, work alongside us, and invest in our success as if it were their own. We’re proud to partner with a team that brings real expertise, care, and a genuine commitment to collaboration. All in all, you’d be foolish not to work with them. They are true game changers.